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Safety and Warranty Information

At Paddy Puff, we want you to get the most our of your e-cigarette. This page gives you information on the product Warranty that we offer and some tips on maintaining you e-cigarettes and other Paddy Puff products.

Paddy Puff E-Cigarettes and E-liquid

  • Keep your Electronic Cigarette and cartridges / fluids locked away and out of the reach of children and pets.

  • Toxic if swallowed

  • Very toxic in contact with skin.

  • After contact with skin, wash immediately with plenty of water.

  • In case of contact with eyes, rinse immediately with plenty of water and seek medical advice.

  • May cause harm to the unborn child.

  • Vapours may cause drowsiness or dizziness.

  • Ensure cartridges are disposed of in a safe way.

  • Use appropriate containment to avoid environmental contamination.

  • In case of accident, or if you feel unwell seek medical advice immediately, show the label to the medical practitioner.

Please be aware that our e-liquid contains varying levels of nicotine and should be kept well out of the reach of from small children, pregnant women and household pets. All of our bottle tops are colour coded to identify the strength and are child proof, but please make sure to screw the lids down properly before storing away.


Waranty:

Paddy Puff semi-consumable parts come with a one month guarantee and generally have a life expectancy of 2-5 months. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. This does not cover physical damage which occurs after purchase. Please keep your order number or receipt as proof of purchase.

Our warranty does not extend to e-liquids, due to the nature of the products. For health and safety reasons, as well as hygiene, we cannot offer warranty on either. We can however, offer exhanges for unopened and unused e-liquid bottles. Please keep your order number or receipt as proof of purchase.

Paddy Puff Batteries

Our electronic cigarettes use lithium-Ion batteries which are very similar to batteries used in mobile phones. They are considered safe, but there can be personal safety risks if used improperly. All Nicofresh batteries sold on Paddy Puff have gone through extensive testing and most models have a built-in protection circuit, but it is important to keep the following points in mind to ensure that you are using your batteries safely.
Lithium batteries can provide extremely high currents and can discharge very rapidly when short-circuited. Although this is useful in applications where high currents are required, a too-rapid discharge of a lithium battery can result in overheating of the battery, rupture, and even explosion.

  • NEVER leave batteries unattended when charging, unless you are using an Efest Charging Safety Bag.

  • When charging batteries via USB - NEVER over-tighten them in the charger

  • Do not over-tighten atomisers onto your device, screw only until contact is made

  • Don't heat, incinerate or reverse polarity

  • Do not over-charge or over-discharge

  • Only use the charger supplied with your product. Different batteries use different chargers. For example, with the eGo CE4 Starter Kit, you use only use the eGo USB Charger.

  • Always use the exact batteries recommended, do not attempt to economise by buying alternative batteries. The increased risk of an explosive event is not worth it

  • Don't use unprotected li-ion/ICR batteries

  • Do not put batteries on wood surface or carpet when charging.

  • Discontinue using a battery if it fails to retain a charge or looks damaged in any way

  • Safely dispose of batteries once they have reached their end of life.

  • Make sure to use the Off feature when you are not using your electronic cigarette.

  • Never submerge batteries in water or expose to extremely low or high temperatures.

  • Always carry loose batteries in non-conductive containers, plastic or cardboard are fine, and never with metal/metallic objects such as loose change or keys.

Waranty:

Paddy Puff batteries come with a one month guarantee and have a life expectancy of 3-6 months. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. This does not cover physical damage which occurs after purchase. Please keep your order number or receipt as proof of purchase.